OUR WORK
Below are some case studies explaining how we have helped different clients. We have withheld certain information to protect client privacy:
01
Background
US based online retailer aiming to establish relationships with multiple factories in Indonesia for their furniture items as they look to move a significant portion of their production out of China.
Solutions
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Identify and engage target factories; pass factory audits and agree to buyer’s terms and conditions
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Assist with product and sample development
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Manage all POs across factories including 100% quality control inspections with final reporting for client review and approval before each PO release and shipment
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Manage ongoing product development at factories including new sourcing and factory identification from time to time as demand and design team’s needs determine
Results
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Established long term relationships with multiple factories in Indonesia
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140+ container shipments from Indonesia per year
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Ongoing compliance with all US import rules including new Title VI regulations
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Streamlined production, reliable and steady lead times and less than 0.5% quality issues annually with Indonesian products
Background
Solutions
02
German online retailer looking for new Indonesian agent to better manage factories, streamline product development and production and implement better quality and internal reporting procedures
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Identify new factory opportunities in Indonesia – pass factory audits and agree to clients’ terms and conditions
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Coordinate with existing factories on expectations moving forward – product and sample development process, production lead times, and packaging and product quality standards.
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Establish SOPs in coordination with the client for creative and development team, purchasing team, and quality control team to implement at Indonesian factories to improve overall process with a focus on speed and efficiency.
Results
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Expanded Indonesian supplier base in past 2 years.
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80+ containers shipments from Indonesia per year.
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Streamlined sample development process and coordinated shipments to meet catalog and other launch deadlines multiple times per year.
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Ongoing compliance with all EU import regulations including FLEGT and soon to be implemented EUDR.
Background
03
US based wholesaler with showrooms at High Point, Vegas and Atlanta looking for a reliable sourcing and quality control agent in Indonesia to assist with their existing suppliers as well as identify opportunities to work with new suppliers in Indonesia. After a number of serious quality issues particularly with products to their larger retail customers, the client also needs to significantly improve the quality and consistency of product coming out of Indonesia.
Solutions
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Identify new factory opportunities in Indonesia – pass factory audits and agree to clients’ terms and conditions
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Coordinate with existing factories on expectations moving forward – product and sample development process, production lead times, and packaging and product quality standards.
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Establish quality control guidelines and manuals for each supplier as well as corrective action procedures to achieve better quality and consistency across production areas
Results
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Supplier/Factory network of 12 factories in Indonesia
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60+ containers a year (10x growth since working with SI)
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Streamlined production, reliable and steady lead times and less than 0.5% quality issues annually with Indonesian products
Background
04
Existing online retailer with growing demand in the US and Australian high end furniture market looking for 1 or 2 new manufacturers for their furniture items. Current production is at small scale suppliers in Bali Indonesia. Expanded production capacity is desperately needed without any compromise on quality.
Solutions
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Identify 2 manufacturers that can meet quality standards with room for growth in their production lines. After factory audits and selections, sign NDAs for design review, quoting and sampling.
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Assist with the product and sample development
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Manage the transition to new suppliers without any disruption to existing supply chain during the process
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Quality control inspections to ensure quality standards are met and consistent across both manufacturers.
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Coordinate all shipping (including any consolidations)
Results
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Established relationship with the two factories in Java for over 5 years
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25+ containers a year (5x growth since working with SI)
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Streamlined production, reliable and steady lead times and less than 1% quality issues annually from entire catalog
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Ongoing compliance with all Australian and US import rules including new Title VI regulations